Dear Valued Customer,
We notice to anyone who ordered the Salomon shoes before July (May - June 2018).
We've problems on orders that place before July because warehouse logistic problems. Now we changed the warehouse and resolved problems. It'll never be happen on new orders on July 2018.
After receive the shipping confirmation email, Our records for order that has been dispatched by the warehouse. According to our past experience, the majority of the packages will be delivered within 40 days.
If your package does not arrive, please let us know and we will handle this by refund immediately.
For Re-ordering option. Please let us know if you need to re-order for no transit update and not delivery order after receive your new order, We'll create the refund for original order immediately.
Special offer: We glad to give 10% discount for re-order from you. Please use code " REORDER10 " on checkout ( show in order summary section).
Estimated delivery time for Re-ordering: 2-3 weeks with fast tracking online system.
We do apologize for any inconvenience caused and thanks for support us.
Rebel Secret Service